Legal
Terms of service
These terms are an agreement between you and Productive iT, the operator of this BrandGrowth OS deployment. They describe how the service behaves and on what conditions it is provided.
Effective date: 17 September 2026
Legal entity and jurisdiction
- Operating entity:
- Productive iT, a partnership firm
- Contact / Grievance Officer:
- info@productiveit.in (responses within 72 hours)
- Governing law & forum:
- These terms are governed by the laws of India; the courts at New Delhi have exclusive jurisdiction over any dispute arising from them.
1. Your account and workspace
You are responsible for the accuracy of the profiles you create and for keeping your credentials secure. Workspace access follows the roles you assign: owners and admins can change settings and members, members can run engines, viewers are read-only. One person is responsible for the workspace owner account.
2. Acceptable use
- Do not scan sites you are not authorised to test, and do not use scanning to build a load or probing tool.
- Do not attempt to reach private networks, cloud metadata endpoints, or other tenants' data through the scanner or the API.
- Do not resell engine output as your own verified market research, or present it as coming from a source it did not come from.
- Do not upload data you have no right to hold, and do not use the service to contact people who have not consented.
3. What the outputs are — and are not
Scores, matches, and ROI figures are rule-based estimates derived from the data you supply and from ingested public sources. They are decision support, not financial, legal, or investment advice, and not a guarantee of any outcome. Unmeasured dimensions are reported as not-measured rather than estimated, and every stored score records the engine version that produced it. Ingested third-party data may be incomplete, delayed, or corrected by its original source.
4. Plans and payment
Plan limits shown in the application come from the live configuration of the deployment. On a deployment with no payment provider configured, no charge is made and no subscription is activated automatically — a plan change only takes effect when an operator applies it. Any paid tier begins when payment is actually taken, not when a page is viewed.
5. Service-funnel contact
A lead record is created only when you explicitly opt in and a consent timestamp is stored. You can decline at any point without losing access to your report — the free scan is deliberately useful on its own.
6. Availability, changes, termination
The service is provided as-is, without warranty of uninterrupted availability. Features may change as engines evolve; a change to a scoring rule is recorded rather than applied silently. You may stop using the service and delete your workspace at any time. We may suspend an account that abuses the service, attempts to breach tenant isolation, or uses scanning against third parties without authorisation.
7. Liability
To the extent permitted by applicable law, the operator is not liable for indirect or consequential loss, or for business decisions taken on the basis of engine output. Nothing in these terms limits rights you have under Indian law that cannot be waived.
8. Privacy
How personal data is handled is described in the privacy notice, which forms part of these terms.